This week I spoke to one of Intermedia.NET’s customers based in California, a Central Valley realtor. He is an agent at a local office of a large real estate company. When he started in the real estate industry he was surprised that agents did not have remote access to forms, documents, marketing materials or a customer lead list and customer management system.
Having been a user of Microsoft SharePoint and part of a team that implemented SharePoint solutions at his previous non-real estate job, he knew there was a better way to run the business, increase productivity and make his office more competitive. With SharePoint being so easy to setup, configure, and, most importantly, easy for all agents to learn and use, he set out to move all of the critical documents and information resources to the hosted SharePoint site.
Results?
The office was able to increase their size without adding more desks and PCs, as agents are able to work remotely, and they were able to respond much more quickly to new listing requests as the agents were not required to drive to the office to access and print files.
Another significant benefit was his choice to implement a hosted service. He said it would have cost over $10,000 in hardware and licenses, and hundreds of hours of configuration and maintenance if he tried to implement an onsite solution.
Most of all the agents love their Microsoft SharePoint based solution, and because SharePoint is so simple to use, there have not been any issues with training.
Now he is looking to bring an even greater level of freedom and access to his employees by signing up for hosted Microsoft Exchange hosting and giving employees BlackBerrys or Windows Mobile devices.
All of these benefits were achievable with the services that we as Web and application hosting providers enable.
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