WHIR.COM | BLOGS | WEB HOST NEWS | FIND WEB HOSTS | RESELLER HOSTING | MAGAZINE | WHIR TV | NEWSLETTER | rss feeds
whir blogs
WHIR BLOGS OFFERS INSIGHTFUL COMMENTARY FROM WEB HOST INDUSTRY EXPERTS    
CURRENT WEB HOSTING JOBS:  
VP Financial Sales ExecutiveMarketing/Sales TrainerSales Operator

A Few More Notes on the Hostway-Affinity Deal

As you might have already read, Hostway announced today that it has acquired Affinity Internet, adding another company to the short list of Major Players in the shared Web hosting space.

I spoke to John Lee, Hostway's vice president of global marketing and Andrew Schroepfer, president of Tier 1 Research today, which is probably evident from this feature.

As is sometimes the case, there was interesting discussion in both conversations that didn't quite fit into the scope of the story.

One interesting thing that came up was that John Lee, in discussion of the deal, said "I believe this effectively puts us as the largest shared hosting provider in the world. . . in terms of customer count, as well as revenue."

Hostway-plus-Affinity is without question one of the big players in shared hosting now, but this seems like a bit of an exaggeration. But more interestingly, it is illustrative of the fact that the size and influence of a Web hosting company can be hard to define.

Andy Schroepfer agrees:

"As you well know, there are a billion ways to define this industry. If you want to do domains or servers or. . ."

At any rate, Hostway is now of the scale where that kind of assertion, though perhaps not 100 percent accurate is within the realm of believability. What a difference a day makes.

Also interesting were some of the lesser-known assets of both companies, which John Lee discussed:

"I think something that might not be obvious is that as a combined company, we actually have a pretty robust channel partnership, in terms of helping broadband providers both on the telco and the cable side, and online portals, to offer value-added Web services. I can't name names, but as a combined force, we'll have some of the biggest names in North America, and be the private label Web hosting provider to those providers, so that they can offer Web hosting and other Web services, such as hosted Exchange and online backup to their customers, to add more value to their broadband products.

That's probably the biggest part of the not-so-obvious news."

TAGS: , ,


Viral Marketing Done Wrong

We ran a news story today about an announcement Affinity Internet made yesterday. The company has just launched an online game designed to promote its Gate.com hosting brand.

The game, called Server Mechanic, is, according to Affinity, a simulation of some of the challenges faced by IT personnel and a celebration of the work they do.

I was reminded of similar experiments put forth by both WestHost and Hostway, which offered up the "Host Wars" and ""Blast the Hassles of Web Hosting" games, respectively, back in 2004.

Where Server Mechanic seems to apply a more literal connection between Web hosting and the actual game-play, both of those games apply Web hosting as more of a ham-fisted metaphor over the mechanics of existing games.

In Host Wars," a clone of the classic "Asteroid" game, you destroy floating space-rocks with labels like "spam," "downtime," "hidden fees" and the awkwardly-named "no support." Seriously. You shoot at "no support" with a space ray. In Blast the Hassles," which I'll assume is based on a classic game I've never played, you also pilot a spaceship, attempting to shoot down UFO-type spaceships with labels like "crappy tools," "bad support" and "unreliable." Those UFOs attempt to "hassle" what appear to be customers, which then become "pissed off" or "bitter." It's pretty complicated.

Server Mechanic offers a series of four levels, each its own game, that range from the mind-numbingly easy (level one) to the infuriatingly difficult (level two) to the unreachable due to the difficulty of previous levels (levels three and four). None of them are even a little bit fun, which, really, is not even a little bit surprising.

I'll admit, these efforts at "edutainment," or maybe "marketainment," are theoretically interesting marketing experiments. But they all fail for the simple fact that not one of them comes even close to succeeding at the entertainment part. In each case, it is painfully obvious that you are engaging in a marketing exercise first, and a game second.

It is now October 2006. We're all very accustomed to and even accepting of marketing, even when it arrives in sly ways. But I just can't envision a user appreciating these games' insistence on the premise that he is enjoying himself, when that is so very far from the obvious truth.

Things become popular Internet phenomenons because people like them. And people are willing to look at advertising to see the things they really like. But they're quite capable of recognizing crass attempts to approximate "cool." It's the difference between a rapper name-dropping a specific product in a song and a dairy farmers' group putting together an advertisement featuring a crudely written rap.

What surprises me is the apparent omission of basic common sense from this whole development effort. I could be wrong, but if Host Wars or Blast the Hassles ever became beloved Internet memes or landmarks of viral marketing I completely missed it. So it seems strange to me that Affinity followed the template almost exactly.

If the problem with the first two games was that they were no fun, the reason seems fairly obvious to me. Web hosting is a ridiculous context for a video game. That is why, outside of the world of experimental online marketing efforts by Web hosts, there are no video games about Web hosting. Couldn't we shoehorn the Gate.com message into a game about football or ninjas? Or play online poker to win coupons?

The thing is, I support this idea in principle. And in that sense, I applaud Affinity's effort. I would love for a Web host to succeed at drumming up unlimited interest and goodwill by creating a genuinely entertaining and original game that becomes a beloved Internet phenomenon. But I'm 100 percent positive that it'll never happen with some halfhearted "Server-Tetris" or "Antivirus-Arkanoid."

Tags: , ,

 
 

Find Web Hosts | Reseller Hosting | Personal Web Hosting | Small Business Web Hosting | Dedicated Servers | Managed Hosting | Adult Web Hosting
Reseller Hosting | Web Hosting Automation | Wholesale Domain Names | Private Label Web Hosting | Web Host Advertising Agencies | Host Services


About WHIR | Online Advertising | Print Advertising | Print Subscription | Email Newsletters | RSS Feeds
 
Submit News | Privacy Policy | Buy Reprints
Web Host Industry Review, Inc. is not responsible for the content of comment submitted by our users.

  © Copyright Web Host Industry Review, Inc.