WHIR Bloggers to Present at ISPCON

Accomplished WHIR bloggers, Mr. Lou Honick, CEO with HostMySite.com and Mr. David Snead, Attorney at Law, with W. David Snead P.C. will be among the considerable cast of presenters who have ties to the hosting industry at this year’s ISPCON conference and exhibition.

This 14th edition of ISPCON is entitled, “The Internet Industry Event,” and will be held at the San Jose McEnery Convention Center in San Jose, CA, from October 16 – 18, 2007. The show is designed to help service providers “get real” about the future of their businesses and will focus on the industry’s hottest Internet services and technologies.

Lou Honick will present, ‘Leveraging Great Service to Improve Customer Satisfaction and Your Bottom Line’. The session will dissect two famous examples of customer service -- the horrendous and the heroic -- to illustrate exactly how a company can make a difference in their service philosophy. Additionally, audience members will have the chance to pose customer service challenges to Lou Honick and get valuable feedback.

David Snead will present, ‘Negotiating the SaaS Minefield’. Mr. Snead’s session will cover upstream, downstream and corporate liability issues associated with acquiring, using and distributing SaaS products. The session will focus on questions to ask vendors, mandatory and optional contract provisions, and methods that are crucial in evaluating your risk tolerance.

Web hosting will be well represented at ISPCON, with a conference track specifically devoted to hosting topics. Additional hosting luminaries scheduled to present are: Mr. Jeff Stibel, President and CEO of Web.com, Ravi Agarwal, Chief Executive Officerof groupSPARK, Jack Brandt, Business Development Manager at Register.com, Douglas J. Erwin, Chairman and CEO with ThePlanet.com Internet Services Inc., Douglas Johnson, Director of Hosting Marketing at SWsoft,  and Ken Schafer, VP Product Management and Marketing with Tucows Inc.

To learn more about ISPCON please visit: www.ispcon.com.