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Ecommerce Hosting Success

Ecommerce is the heart of what hosting providers enable for their customers. The definition of Ecommerce can vary from a simple phone number on a Web page or a simple Web lead form, to a complex Ecommerce system with millions of dollars in yearly revenue. Ecommerce is the engine driving everything we and our customers are trying to achieve on the Web.

Recently I spoke with PJ Taei, Director of Operations, from WebNet Hosting, LLC , a leading Ecommerce provider and Miva Merchant Premier hosting partner. PJ has been reselling hosting services on the Alabanza instant reseller system for years and is experiencing considerable success by focusing on Ecommerce. He said his customers are selling products in all the top niche categories that make the Web a great place to do business, including jewelry, car parts, vintage clothing and more.

While selling a hosting package with Ecommerce software installed is the norm, WebNet Hosting’s success comes from their all-out approach to Ecommerce specifically Miva Merchant Hosting solutions. The services and support that WebNet layers on top of their hosting plans give their customers a sense that they are in business together. Their customer’s relationship is much deeper then Host+Client, it is more Business Partner + Business Partner. PJ said that he was surprised just how often new clients come to them in a panic – their existing Miva host or Web designer abandons them and they need a host that can migrate their Miva store and help them continue to increase sales on the Web.

WebNet Hosting is growing, because their customer is experiencing uninterrupted and ever increasing Ecommerce revenues thru the Miva Merchant shopping cart. All hosting companies can learn from this success, by changing the dynamic of the relationship from technology provider to business partner.

If Ecommerce is of interest to you or your customers, you might want to attend the session at HostingCon 2008 titled Ecommerce - Future Success or Potential Downfall of Hosting Companies? Date/Time: MONDAY, JULY 28, 2008 3:00-3:45p Session #404, Room #325

Comments
PJ,
Here's to wishing you all the very best of success from all your Alabanza friends at http://alahosts.com.

Arf
# Posted By Thomas (Arf) | 7/25/08 1:40 PM
Actual email from MIVA to onw of their largest customers:

From: Miva Merchant Support [mailto:support@mivamerchant.com]
Sent: Monday, August 25, 2008 2:34 PM
To: Miva Merchant Customer
Subject: Upgrading 4.x to 5.x

As I stated before, we don’t currently have any documentation available that is specific to Windows 2008 server and/or IIS 7. We don’t currently know of any hosts running server 2008.

I spoke to our head of development and verified that we have not done any in-house testing on this platform, so unfortunately I cannot give you any specific configuration instructions. We don’t have a windows 2008 server in house.

Regards,


Laura Schindler

Support Engineer
Support hours Monday - Friday 7am - 3pm PST
Support line 1-866-284-9812 x3
# Posted By deadeye626 | 8/25/08 4:31 PM
 
 

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