Customer support is undoubtedly a topic in our industry people can get very passionate, dare I say, “fanatical” about.
So when a company, like Bobcares, dedicates its entire business to providing outsourced support as a service – and currently boasts a clientele of over 3.5 million websites – passionate could arguably be seen as somewhat of an understatement.
Serving the hosting industry for almost a decade, Bobcares says it offers support plans for dedicated administration facility, server administration plans, helpdesk plans and telephone support plans.
WHIRtv recently caught up with Amarjyoti Krishnan, co-founder of Bobcares, and gained some insight into the philosophy behind the service and where he envisions the company going in the next few years.
