UK web hosting company eUKhost has created an infographic that goes through nine of the main steps in evaluating whether or not a web host is reliable. Selecting a web host is a topic we don’t cover much here on the WHIR, but as hosting providers, it is important to convey to prospective clients that your service is not only reliable, but it will go beyond their expectations in terms of features and customer service.
With social media and news coverage of hosting and cloud outages, it is not very hard for potential customers to do some reconnaissance on their own. And while the infographic seems to emphasize SLAs as a factor in determining web host reliability, the number does not tell the whole story.
Take a look at some of the steps eUKhost suggests to help in evaluating the reliability of a hosting provider, and if you have any tips of your own, please share in the comments!