A multi-layered approach is necessary to prevent exploits and spam outbreaks in your network. Unfortunately there are some problems you'll never have complete control over. As detailed as your company's processes may be, and despite the security rules and regulations outlined to users, phishing will still occur occasionally. In these situations the swiftness of the takedown becomes most important. Your response time is likely excellent if you already have an abuse team scanning reports around the clock. However, besides disabling scams as quickly as possible, it is also important how you disable them.You might consider redirecting phishing pages to an educational resource about online scams. Our data center has been doing this for some time with good results. DimeNOC.com/antiphish is the page we define in the compromised directory's .htaccess file. This way instead of simply disabling a directory containing a phish or showing a suspended note, we aim to help the Internet community along the way. It is nearly impossible to keep on top of every server in a data center, so being quick with the takedown is first priority while educating society takes the stage as well. You also must remember that when you are proactive and responsive, you are also giving your company a competitive advantage. Many hosting companies are more concerned with the amount of sales they are getting in one day than giving careful attention to network activity. This is something that must change. Abuse hurts your servers, your reputation, and innocent people — especially when it comes to phishing. Hosts and data centers have an important role in consumer awareness and that cannot be overlooked. Make sure that your customers know that you care about these problems.
[Antiphish Redirection Page] More About Kayla
About Kayla Selans
As a director at Surpass Hosting, Kayla has experience in all areas of web hosting from conducting market research to securing server environments. Kayla has worked with Internet companies for ten years and has been involved in the web hosting industry since 2002. Under Kayla's direction, Surpass has reached record growth each year.
Through her theWHIR blog Kayla will focus on the benefits of attaining and maintaining a secure hosting environment as well as offer insight into the current and future state of the web hosting industry.
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