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I think they could sink Google if they were to push out a whitelabel solution.

From a recent Zoho Blog post:

"A decision to do a product could take few months in some cases to couple of hours in other cases. The source of ideas can be from anywhere. They come from internal teams in some cases or it could even come from you... Earlier this year when we released Zoho Writer and Sheet we didn't have fixed plans on doing a presentation app. But then users started asking us about release dates of our presentation app. We quickly setup a team for Zoho Show (during Jan) and then released Zoho Show in June. Now thats all history."

So you should ask them about the release date for their white label solution :)

Wow I just signed up for the free 3 user CRM account and am impressed.

However, if I were a small business that wanted to use this I would be overwhelmed and have no idea where to begin or what to do with this. It looks similar to Salesforce and SugarCRM though so people with experience on those applications should feel comfortable with it.

Perhaps they should offer some consulting services to setup CRM, best practices, etc. I can't wait to see what they are coming out with next.

Zoho's main selling point isn't any particular application's features. It's the way everything works seamlessly together. You can embed a spreadsheet in a wiki or a poll in a slide presentation. Every time you update any document, the changes are instantly reflected everywhere else. So no more emailing Excel spreadsheets around because someone needs to update a Powerpoint slide deck!

It's true: Zoho is a lot less hassle to use than Google Spreadsheets and the like...but neither really hits the mark, because you're having to fake local copies of the files. That means the primary reason you're using the service (assuming it's to share data, not just to cheap out on the software) is only partially there: you're still going to end up with lots of different versions of the file.

I recently came across <a href='http://www.xcellery.com'>Xcellery, which is a service that lets you store Excel spreadsheets online and share them intelligently. Given that everyone I know already has Excel and would prefer to keep using it, this looks like a much better model.

Hi Simon,

I don't prefer to keep using Excel :) I'm finding that I'm using online spreadsheets more and more. And in cases when I want to share data with someone who won't be editing the file, I can just publish the Google/Zoho spreadsheet's URL, or embed sections in a website or blog. Xcellery doesn't seem to have such capabilities; maybe it should!