Video Interview with Amarjyoti Krishnan, Bobcares

Tags:  customer support  server administration  helpdesk  Bobcares  outsourced support 

Customer support is undoubtedly a topic in our industry people can get very passionate, dare I say, "fanatical" about.

So when a company, like Bobcares, dedicates its entire business to providing outsourced support as a service - and currently boasts a clientele of over 3.5 million websites - passionate could arguably be seen as somewhat of an understatement.

Serving the hosting industry for almost a decade, Bobcares says it offers support plans for dedicated administration facility, server administration plans, helpdesk plans and telephone support plans.

WHIRtv recently caught up with Amarjyoti Krishnan, co-founder of Bobcares, and gained some insight into the philosophy behind the service and where he envisions the company going in the next few years.

Anastasia Tubanos was a writer, producer and host for theWHIR TV. She is a Graduate of The Ryerson University School of Journalism in Toronto. Her archive blog covers web hosting events, industry insight and extensive interviews of the Web hosting industry's greatest minds.... (Read full bio)

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Comment by Anonymous on Saturday, May 10, 2008

Touchsupport is another good one to take a look at.

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