Reliable. Affordable. Customer service. These are simple words that grace the XXXHosting.com Web site — uncomplicated, yet imperative to adult Web hosting.

XXXHosting.com launched after president Thomas Krwawecz III began hosting his own adult sites. “We could not find anyone to reliably host our sites, so we started doing it ourselves,” says Krwawecz. At the time there were very few adult hosting companies, and only a few mainstream companies were willing go that route. So XXXHosting found its niche.

Four years later, XXXHosting.com has developed in to a successful business, with excellent connectivity and customer care. The company runs a high-speed fiber connection (Multiple DS-3), with Cisco routers and 3COM switches. Networks and servers are monitored 24/7.

“We have a partnership with a dial-up provider/phone company,” says Krwawecz. “Regulated by the FCC, they are required to be up 24/7, since a dial-tone is considered a lifeline service,” he says.

Alter, Sprint, Level 3, and UUNET provide XXXHosting.com four redundant connections to the Internet. As a result, XXXHosting has access to backup power generators that kick in 60 seconds after power loss, FM-200 fire suppression, raised anti-static flooring, video monitoring, key card access, and OC-12 SONET ring connection. This means XXXHosting has two incoming pipes in the event that one fails.

Matching its great connectivity and security is the company’s excellent customer service. “Everyone at our company can build a machine from scratch and install any operating system we offer; except the secretary,” he adds jokingly.

XXXHosting provides simple collocation and dedicated services. While it offers a variety of platforms, XXXHosting prefers to set up customers on the company’s own trademark, rock-solid FreeBSD servers.

Keeping on top of technology, XXXHosting is constantly adding new services to its portfolio. “We’re coming out with version 2.2 of our administration software,” says Krwawecz, “which will allow our customers to add and remove front page support on their Web sites. They can view billing in real time, add and remove databases, change passwords on its accounts, add Web statistics and modify email.”

The company is trying to give its customers ultimate control over its accounts. “So at four in the morning,” says Krwawecz, “if they need to do something, they can do it.”

Whatever operating system you choose, XXXHosting.com ensures that your hosting solution is e-commerce enabled. It also works closely with IBILL, CCBill and Epoch. While XXXHosting.com does not offer merchant accounts itself, it does assist in the setup process of its partners.

With an array of excellent services, the company offers unlimited domains (set-up is only five minutes with a one-time $5 set-up fee) and Web-based customer administration software. Customers can check bandwidth stats, billing information and control email administration.

“If for some reason a machine becomes sluggish in the least bit,” says Krwawecz, “we build another shared server and transfer 10-25% of the largest accounts over to the new machine.” XXXHosting.com fully supports MySQL databases, PHP3, and FrontPage 2000 server extensions. These are available for immediate use with all virtual hosting and dedicated server packages.

For new adult webmasters, Krwawecz recommends emailing the support staff with questions to test the response time. “Do your homework,” he says. When choosing a host, he advises going with a company with a solid reputation and knowledgeable staff. “Don’t pinch pennies with hosting! You’re depending on them to keep your business up 24/7, and you get what you pay for!”