Economic conditions demand action on the part of business leaders to increase efficiency and performance in order to thrive in the current difficult economic landscape. NetStandard, an SMB itself, has spent a great deal of time discussing how we can help our customers grow and prosper during these challenging times. Customers are demanding better solutions that reduce costs, save time, and increase operating efficiencies. Reduced availability of loans and operating cash flow can make achieving these goals a challenge. Here are key questions we hear from customer executives:n
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- How do I continue to meet customer service demands with a reduced workforce?
- How do I increase efficiency with limited ability to get loans or excess cash available for capital investment?
- How do I grow my business, find new customers and leads, and achieve financial success when I’ve reduced staff and still have to service my existing customer base?
- My company lacks the ability to invest in tools to assist with process improvement—how do we optimize business processes?
- My IT staff is reduced—how will I manage the new technologies needed to optimize and gain operational efficiencies?
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nAs we worked through these comments (and others), we considered what could produce solutions that will help customers continue to thrive. In summary, we have focused our efforts in 2009 to the following:n
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- Software as a Service Solutions. Software as a Service solutions require no capital outlay for hardware and software. Once implemented, NetStandard’s SaaS solutions are continuously monitored, patched, upgraded, supported and managed. Customers gain the ability to leverage a team of experts that they could not expect to staff in-house.nNote that customers must invest capital in the costs to design, define and implement both organizational process changes and system customizations required to implement those operational efficiencies. NetStandard has focused the initial offerings (first launched in June 2007) upon business tools essential to running any business. This includes customer relationship management (CRM) designed to ensure optimized sales processes; enterprise resource planning (ERP) to optimize company resources; collaboration tools; information portals; interactive work flow; document management; mobile communications, and more.Additional SaaS solution providers will be focused in business segments like financial management, healthcare, and more. NetStandard is currently in negotiations with a number of SaaS solution providers to join the NetStandard Hosted SaaS Solution Alliance. The goals of the alliance will be to help SMB’s compete, grow, and prosper using SaaS as a tool.n
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- Hardware as a Service Solutions. Hardware as a Service delivers hardware and software for a monthly rental fee. There is no need for companies to invest in more IT infrastructure: they only need to rent the capacity they need for a monthly fee. Remember this: “Friends don’t let friends buy servers and software” . . . buy Service.
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- IT Managed Services. Customers can actually improve IT service levels, ensure regulatory compliance, add services, and reduce costs by outsourcing IT to NetStandard. Don’t be confused by other ITMS providers who take money and deliver only what could be achieved by continuing with an internal staff member. All ITMS solutions are NOT created equal. Join the legions of worldwide companies who are now ITMS customers at NetStandard . . . delivering Fortune 500 IT services at an SMB price.
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nEverything NetStandard does is intended to assist small and medium sized businesses grow, compete, and prosper through the implementation and support of technology. Please contact NetStandard to discuss how NSI can help you optimize grow and prosper during these difficult economic times.
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