March 29, 2012There are all kinds of things that you might consider when searching for your web hosting solution, but experienced webmasters all know the secret – that great customer service is priceless. When things are going well and you are beginning to create your web presence, it can be difficult to imagine why you would ever …Read More
February 29, 2012One of the reasons why a number of small scaled companies are hesitant to launch their business online is because of the cost. Since most are fairly new and barely starting, resources and funding are limited which means some advertising and marketing strategies have to be put aside until there’s enough funds. And this is …Read More
April 17, 2009There are absolutely no doubts about the immense potential of offshore outsourcing and the benefits it renders to business enterprises. In fact, outsourcing has become an indispensable business trend in the current economic scenario. It allows companies and organizations to expand their profit margins at the same time enhancing the efficiency of their operations and …Read More
March 16, 2005Four points to consider to make online customer experience exceptional.
February 14, 2005Ecommerce Guide spoke with three vendors this week as they geared up for Valentine’s Day, one of the busiest holidays of the year.
October 15, 2004Standard, well-worn marketing techniques sometimes gain some polish when you rework them a bit. Everyone knows that happy customer test
August 25, 2003The philosophy of “don’t ask, don’t tell” doesn’t work – not when it comes to finding out what your customers think about you and your services.
August 23, 2003The driving force behind a good testimonial is in the customer care the user has enjoyed.